Most founders draw their competitive map using product similarity. A project management tool competes with other project management tools. A B2B data platform competes with other B2B data platforms. This framing feels intuitive, but it produces the wrong analysis.
That definition includes far more than the obvious names. It includes:
- The incumbent solution they already use — Salesforce, Excel, or their existing workflow
- Internal headcount ("we'll just hire someone to handle this")
- Doing nothing at all — inertia is your most common competitor in most B2B markets
- Adjacent products solving the same underlying need differently
Why does this matter in practice? Your positioning is only as strong as your understanding of the real alternatives. If you're positioning against Notion but you're actually losing deals to "the ops team will manage it in a spreadsheet," your entire competitive narrative misses the mark. You're arguing against the wrong thing.
The diagnostic question. When you lose a deal, most sales teams ask: "Who did they go with?" That's the wrong question. The right question is: "What are they doing instead?" Those questions often produce different answers, and the second one is the one that matters for strategy.
Run this exercise: pull your last ten lost deals and categorise what the customer actually did next. If more than three of them went to "status quo" or "internal solution," you don't have a competitive positioning problem — you have a category definition problem. You're competing against inertia, not companies.